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Contact Information

Contact Care Coordinators for any healthcare questions:


Mail Correspondence or claims to:
TICUA Benefit Consortium
Meritain Health
P O Box 853921
Richardson, TX 75085-3921

Submit claims electronically by EDI  WebMD 41124


Meritain Health

300 Corporate Parkway, Amherst, NY 14226
Customer Service:  877.498.6689
Provider Service:    888.559.2155
Claims Pre-certification (through Care Coordinators):  877.498.6689



CVS/pharmacy Customer Service For questions and comments including feedback about our stores, pharmacy, policies and in-store photo department, call 1-800-SHOP-CVS (1-800-746-7287) Monday - Friday 8:30 AM - 7:00 PM ET. Closed major holidays.




Mail Pharmacy Service

Pharmacy Help Desk:  800.364.6331